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24th International Conference on Human-Computer Interaction, HCII 2022 ; 1655 CCIS:56-62, 2022.
Article in English | Scopus | ID: covidwho-2173721

ABSTRACT

This research aims determine the literacy practices used by government officials to prevent the spread of hoaxes and misinformation. The pandemic created a crisis that crowded information sources;in that situation, social media users had to decide which information to trust and use as the primary reference. As a result of the Covid-19 cases, the spread of false information has increased. This study employs a qualitative narrative analysis method with the MAXDA software tool to investigate the government's digital literacy function. According to the study's findings, the government used social media under the ministry of information and communication to filter information for social media users. To support this step, the government also campaigned for an electronic transaction law as a preventive measure to prevent the spread of hoaxes on social media. In addition, to create massive information, the ministry of information and communication uses several accounts under the coordination of the ministry to provide information. The findings underline the ability to create digital literacy by the ministry of information and communication through the electronic transaction law. In the last three years, the intensity of tweets by the Ministry of Communication and Information account has increased;this is based on the increase in Covid-19 cases and the implementation of large-scale social distancing policies in Indonesia. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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